Terms and Conditions
At WONDSPRIY, we are committed to providing our customers with a simple, transparent, and reliable shopping experience. These Terms of Service apply to purchases made through wondspriy.com. By accessing our website or placing an order through our checkout, you agree to these terms, including any future updates or modifications.
1. Brand & Business Information
WONDSPRIY is an online home décor brand offering ceramic vases, sculptural décor, and decorative pieces designed to complement a variety of interior styles.
- Brand Name: WONDSPRIY
- Official Website: wondspriy.com
- Legal Entity: Heilongjiang Benyang Technology Co., Ltd.
- Unified Social Credit Code: 91230109MAEFQ1T21Y
- Registered Address: Room 7473, 7th Floor, Building 12, Software Park, Harbin Binkei Innovation City, No. 3043 Zhigu 2nd Street, Songbei District, Harbin, Heilongjiang Province, China
- Customer Support Email: service@wondspriy.com
wondspriy.com is owned and operated by Heilongjiang Benyang Technology Co., Ltd. The company is responsible for operating the online store, providing customer service, coordinating orders, and handling related e-commerce activities.
2. Product Availability & Information
We make reasonable efforts to ensure that product descriptions, images, availability, dimensions, materials, and pricing are accurate and up to date.
Because many of our products feature ceramic materials, handcrafted textures, glazing, or natural finishes, slight variations in color, texture, shape, or surface appearance may occur. These variations are not necessarily defects and may be part of the character of the product.
Product availability may change without notice, and we may correct errors or update product information when necessary.
3. Pricing & Promotions
Prices, discounts, promotions, and special offers displayed on our website may change from time to time without notice.
We reserve the right to modify, suspend, or discontinue products, promotions, or offers at any time, subject to applicable law.
4. Order Placement & Confirmation
When placing an order, you agree to provide accurate and complete information, including your name, email address, shipping address, and payment information.
After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily guarantee that an order can be fulfilled if there is an unexpected inventory issue, pricing error, payment problem, or other circumstance affecting the order.
If an issue arises, we may contact you using the information provided during checkout.
5. Payment Terms
Payments made through wondspriy.com are processed using the payment methods and payment services available through our checkout.
You authorize the applicable payment provider to process the amount due for your order. Payment must be successfully authorized before an order can be processed and shipped.
6. Order Changes & Cancellation
If you need to change your shipping information or request an order cancellation, please contact us as soon as possible at service@wondspriy.com.
We will make reasonable efforts to accommodate requests received before an order has been processed or shipped. However, once an order has entered fulfillment or has been shipped, changes or cancellations may no longer be possible.
7. Shipping Terms
Orders are typically processed within 1–3 business days after payment confirmation.
Estimated delivery times depend on the destination, shipping method, carrier, customs processing, and other circumstances. Delivery estimates are provided for reference only and are not guaranteed unless otherwise stated.
For complete information about processing times, delivery estimates, tracking, customs, and shipping-related issues, please refer to our Shipping Policy.
8. Returns, Exchanges & Refunds
Customers may request a return within 30 days of receiving their order, subject to the conditions outlined in our Return Policy.
Products generally must be returned in their original condition and packaging where applicable. Certain products or circumstances may not qualify for a return.
If you receive a damaged, defective, incorrect, or incomplete item, please contact us promptly with your order information and relevant photos so that we can review the issue and determine an appropriate solution.
Nothing in these Terms limits any mandatory consumer rights or legal remedies that may apply to you under applicable law.
9. Customer Support
Our customer support team is available to assist with:
- Product questions and information
- Order inquiries
- Shipping and tracking questions
- Returns and refunds
- Damaged or incorrect orders
- General website and purchasing support
For assistance, please contact service@wondspriy.com.
10. Customer Responsibilities
Customers are responsible for:
- Providing accurate shipping and contact information.
- Reviewing product descriptions and specifications before purchasing.
- Using and caring for products appropriately.
- Providing accurate payment information.
- Complying with applicable local laws and customs requirements.
For ceramic and fragile décor items, customers should follow any product-specific care instructions provided on the product page or packaging.
11. Third-Party Services
We may use third-party service providers to support our business operations, including payment processing, shipping, website hosting, analytics, customer support, and other e-commerce services.
These third parties may process information as necessary to provide their services and may operate under their own terms and privacy policies.
12. Intellectual Property
Unless otherwise stated, the content available on wondspriy.com, including product images, photographs, text, logos, graphics, designs, and other materials, is owned by or licensed to WONDSPRIY and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, or commercially use our website content without prior written permission, except where permitted by applicable law.
13. Website Use
You agree to use wondspriy.com only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
You must not attempt to gain unauthorized access to our website, systems, accounts, or services, or use the website for fraudulent, abusive, or unlawful activities.
14. Disclaimer & Limitation of Liability
We make reasonable efforts to provide accurate and reliable website information. However, the website and its content may occasionally contain errors, interruptions, or temporary unavailability.
To the extent permitted by applicable law, WONDSPRIY is not responsible for losses arising from circumstances beyond our reasonable control, including carrier delays, customs processing, natural events, technical interruptions, or unauthorized third-party actions.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.
15. Changes to These Terms & Conditions
We may update these Terms of Service from time to time to reflect changes in our business practices, website services, or legal requirements.
When changes are made, the updated version will be posted on this page with the revised effective date where applicable. Your continued use of the website or placement of an order after an update may be subject to the revised terms.
16. Contact Information
For questions regarding these Terms of Service, please contact us:
- Brand Name: WONDSPRIY
- Official Website: wondspriy.com
- Legal Entity: Heilongjiang Benyang Technology Co., Ltd.
- Unified Social Credit Code: 91230109MAEFQ1T21Y
- Registered Address: Room 7473, 7th Floor, Building 12, Software Park, Harbin Binkei Innovation City, No. 3043 Zhigu 2nd Street, Songbei District, Harbin, Heilongjiang Province, China
- Customer Support Email: service@wondspriy.com
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